Bujeti: Helping Merchants Get Paid Faster
CLIENT
Bujeti
Role
UX Designer
UX Researcher
Interaction Designer
Industry
SaaS
FinTech
Live Demo
Introduction
I designed an Invoicing feature for Bujeti that allows merchants to create professional invoices, receive payments into dedicated wallets, and track their cash flow in real time.
Challenges
Stakeholders requested advanced features (recurring payments, reversals, partial payments) that risked delaying launch. I prioritized core functionality for v1 while proposing a roadmap for advanced features in v2.
Process
I conducted research and competitive analysis, identifying key pain points such as error-prone manual entry and a lack of payment flexibility. Using UX laws (Jakob’s, Hick’s, Miller’s), I designed simple flows, intuitive shortcuts, and clear invoice breakdowns. Prototypes were tested with users and refined based on feedback.
Problem Statement
Merchants need to generate and track invoices because relying on virtual account transfers alone makes it difficult to reconcile payments, track overdue bills, and maintain accurate financial records.
Solution
I designed a streamlined invoicing tool that enabled:
Quick invoice creation with line items, taxes, and discounts.
Payment tracking with real-time status updates.
Customer integration for auto-filled details.
Reporting & analytics to improve financial visibility.
Dedicated settlement wallets for accurate bookkeeping.
Outcome
The feature launched successfully, giving merchants a faster, more reliable way to get paid and track finances. It reduced manual errors, improved transparency, and quickly became one of the most adopted features on the platform.
High Fidelity Designs
Key Takeaways
This project taught me how to:
Balance urgent business demands with thoughtful design.
Use lightweight research methods (competitive analysis, tree sorting) to guide information architecture.
Push back on stakeholder requests for advanced features (recurring invoices, reversals) while prioritizing a core, usable v1.
The feature launched successfully, quickly becoming one of the most used by merchants, reducing errors and helping them get paid faster. Future iterations will expand with configurable templates and smart automation.
